Wednesday, February 27, 2008

Open Thread: Are you using Website Optimizer?

How many of you are using Google's free A/B and multivariate testing tool?

Here's a 75 minute walkthrough on how to set up Analytics Website Optimizer:


Webinar: Website Optimizer, What Should I Test?

Wednesday, February 20, 2008

The Ultimate Google Analytics Dashboard

This exclusive video walkthrough shows you how to use Google Analytics "Add to Dashboard" feature to build an incredibly efficient dashboard. Grab specific KPI's (Key Performance Indicators) from different areas within your Google Analytics report for "at a glance" access to critical stats.

Within 5 minutes you'll be able to export your key stats to PDF, and even set up Google's scheduled reporting to mail you a single email report with all your key details.

Watch the Google Analytics Dashboard Setup video.

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Friday, February 15, 2008

[Video] How to use Google Analytics new "Site Search" function

One of the more exciting new features in Google Analytics is the ability to see exactly what your visitors are searching for, after they land on your site.

Why is Site Search information so vital?

It's a gold mine of "problem statements"!

Think about it, a visitor lands on your website and uses your searchbox,


Everything they type into that box is something they can't easily find on your website.

This creates an opportunity for you to test new navigation layouts and options to get your visitors to the products/pages they are looking to sooner. The better this connection, the more likely you are to keep visitors on your site and make the sale.


Every word they search for is in their "natural language"

Lets say you use the term "cat tracker" on your product pages referring to a product that allows the customer to keep track of their pet remotely. You did your keyword research and their's demand for this keyword in Google. Great! Job complete right?

Not at all! Explore your Google Analytic Site Search results and uncover different terms your visitors are using to reference the same product, but aren't finding it.

In my experience working with a client, we discovered that customers we're using their internal search engine to search for things like "cat locator, cat locater, cat pendant, etc" and not finding the "cat tracker" page as these keywords weren't on it.

With a few quick changes, we were able to make it easier for their existing visitors to find the product they want, and at the same time opened the doors to additional search engine traffic due to the new keyword terms.


Problems = Opportunities

One of my favorite strategies is to read message forums and newsgroups of a particular niche industry and look for a large group of people complaining about something.

Sounds strange I know, but when people are complaining about a service, product or the fact they can't find a product, this translates into an opportunity to supply that market with a solution. Instant business opportunity.

You can use your site search results to research the same concept. If your visitors keep searching for "Paris Hilton Doggie Necklace" and you don't offer that product in your store... source it and sell it! It's a no brainer.

Here's a video from Google's Conversion University about Google Analytics Site Search:


Monday, January 28, 2008

How to track file downloads and PDF refererals

Everyone knows that Google Analytics is fantastic at tracking link, keywords, visitor data, etc..

.. but what happens when your marketing campaign is sending visitors directly to a document or download, instead of a website landing page?

For example, what if you wanted to track:

  • Clicks on your "Download File" buttons?
  • Clicks to "PDF Documents"?
  • Or any type of referral that wouldn't be able to load Google's analytic code..
The solution: Attributing Downloads to Campaigns

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Thursday, January 17, 2008

ConversionUniversity.com opens it's doors t o 25 languages

Google's official ConversionUniversity.com has recently been updated and is now available in 25 languages. This is a great resource for both beginner and advanced Analytics users.

Our top 5 favorite articles:
  1. Optimizing your AdWords ROI with Google Analytics

  2. Qualitative Measurement for Brand Lift Campaigns

  3. Tracking Offline Campaigns

  4. Five Questions To Ask of Your Site Search Data

  5. A Benchmark Strategy to Search Engine Marketing (SEM)

Friday, January 4, 2008

Should you change from urchin.js to ga.js?

Google Analytics recently added the option to choose "Legacy urchin.js" tracking code or the new "ga.js" tracking code.

What are the advantages of GA.js over Urchin.js?

  • Faster, smaller source file - which will allow for a faster download time

  • Object oriented - instead of using functions

  • Automatic detection of HTTPS

  • Increased namespace safety

One thing to note,


If you install the new code, you must do it over your entire website all at once as the legacy code is not compatible.

Do you need to upgrade?

The experts are predicting that Google Analytics will continue to support urchin.js for another 12-18 months. No need to rush, but something to plan for.

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Friday, December 21, 2007

How to remove yourself from your Google Analytics results

This how to article is for the attentive webmasters who are always messing around with your own websites. Testing, tweaking, blogging, testing, testing, etc

You spend a lot of time messing around inside your website, which can adversely affect your Google Analytics tracking accuracy.

For more accurate Analytic reporting, filter yourself so Google Analytics no longer tracks you.

TIP: This is especially important for new, emerging online businesses with low traffic. If you're only tracking 10-50 visitors a day, your own actions can really skew your reporting.

Update: Here's another method of filtering yourself from Google Analytics results.

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